Privacy Policy

Last updated: November 10, 2026

SeedCart (“SeedCart,” “we,” “us,” or “our”) is an eCommerce development and digital marketing agency. This Privacy Policy explains what information we collect when you visit https://seedcart.io/, contact us, or use our services, how we use it, and the choices you have. By using our website, you agree to the practices described below.

1. Information We Collect

Information you provide to us

When you fill out our contact form, request a free website audit, start a project, or chat with our team, we may collect your name, email address, phone number, company or store details, a description of your project, and any files you choose to attach.

Information collected automatically

When you browse our website, we and our partners automatically collect technical data such as your IP address, browser type, device type, operating system, referring pages, pages viewed, time spent on pages, and approximate location. This data is collected through cookies, pixels, and similar technologies.

Client project data

When we build, migrate, maintain, or market an online store for you, we may need access to your store, hosting, analytics, and advertising accounts, and to your customers’ data held in those systems (for example, order and customer records). We access and handle this data only to deliver the agreed services and under the terms of our agreement with you.

2. How We Use Your Information

We use the information we collect to:

  • Respond to your enquiries and provide quotes, proposals, and free website audits.
  • Deliver and manage our eCommerce development, migration, maintenance, SEO, and digital marketing services.
  • Communicate with you about projects, support requests, and service updates.
  • Improve our website, content, and services, and understand how visitors use them.
  • Measure and improve our advertising and marketing campaigns.
  • Protect our website against spam, fraud, and abuse, and comply with legal obligations.

3. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to keep the site working, remember your preferences, and understand how the site is used. These include:

  • Google Analytics and Google Tag Manager to measure traffic and site performance.
  • Meta (Facebook) Pixel and LinkedIn Insight Tag to measure and optimize advertising campaigns.
  • Hotjar to understand how visitors interact with our pages through heatmaps and session recordings.
  • Google reCAPTCHA to protect our forms from spam and automated abuse.
  • Crisp live chat to answer your questions in real time.

You can control or delete cookies through your browser settings, and you can opt out of Google Analytics by using the Google Analytics opt-out browser add-on. Blocking some cookies may affect how the website works.

4. How We Share Your Information

We do not sell your personal information. We share it only in these situations:

  • Service providers that help us operate our business, such as website hosting, email, analytics, live chat, project management, and CRM tools.
  • Platform and advertising partners such as Shopify, Magento (Adobe Commerce), WooCommerce, BigCommerce, Google, Meta, and LinkedIn, when needed to deliver the services you request.
  • Legal and safety reasons, where disclosure is required by law or needed to protect our rights, our clients, or others.
  • Business transfers, such as a merger, acquisition, or sale of assets, in which case your information may be transferred to the successor organization.

5. Data Retention

We keep personal information only as long as needed to fulfil the purposes described in this policy, to provide our services, and to meet legal, accounting, or reporting requirements. When it is no longer needed, we delete or anonymize it.

6. Data Security

We use reasonable technical and organizational safeguards to protect your information, including secure hosting, access controls, and encrypted connections. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

7. Your Rights and Choices

Depending on where you live (including U.S. states with privacy laws, Canada, the European Economic Area, and the United Kingdom), you may have the right to access, correct, delete, or receive a copy of your personal information, to object to or restrict certain processing, and to opt out of the sharing of your information for targeted advertising. You can also unsubscribe from marketing emails at any time using the link in the email. To exercise any of these rights, contact us using the details below. We may need to verify your identity before acting on your request.

8. International Data Transfers

We operate with teams and clients in the United States, Canada, and other countries. Your information may be processed in countries other than your own, and we take steps to ensure it is handled in line with this policy and applicable law.

9. Children’s Privacy

Our website and services are intended for businesses and are not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it.

10. Third-Party Links

Our website may link to third-party sites and services, including social media platforms and the eCommerce platforms we work with. We are not responsible for their privacy practices, and we encourage you to read their policies.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page. We encourage you to review it periodically.

12. Contact Us

If you have questions about this Privacy Policy or want to exercise your privacy rights, please contact us:

SeedCart
Email: sales@seedcart.io
Phone: (614) 505-2612
Website: https://seedcart.io/contact-us/